Webex For Mac Outlook 2016

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Title: Microsoft Word - webexquickstartmacoutlook2016ver7.docx Author: bradshaw Created Date: 5/9/2018 11:00:21 AM. Sep 01, 2020 If Outlook is running, close the program – it needs to be closed to install the Webex plug-in. Open Webex in a web browser and sign in if you're not already.

There are different types of Webex meetings: 'Meet Now', 'Schedule Webex Meeting', 'Personal Conference Meeting' and 'Schedule Personal Room Meeting'.

Outlook Desktop Client - Mac

When Webex Productivity Tools is installed on the Mac, one icon will be placed on your menu bar called Cisco Webex on the far right side.

If you do not see these icons on your Outlook desktop client, please refer to Webex Productivity Tools: Installation Instructions




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Outlook Desktop Client - Windows

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When Webex Productivity Tools is installed on Windows, two icons will be displayed called Meet Now and Schedule Meeting.

If you do not see these icons on your Outlook desktop client, please refer to Webex Productivity Tools: Installation Instructions



Meet Now

Need to hold a meeting now? The Meet Now command is a simple way to start instant meetings.
You can start instant meetings from your Cisco Webex site using the Meet Now command or in your Outlook Desktop Client. By default, instant meetings that you start with the 'Meet Now' command are in your Personal Room.

Once in the room you can go to the Circle menu navigation bar and select three dots icon and choose Invite and Remind. To send someone an invitation to your personal room, type in any email address and press Send. You can also give them your nine digit personal room number and they can enter this into the Webex Join box at uwmadison.webex.com or enter prxxxxxxxxx (pr and your nine digit number) and enter it into the Join A Meeting box on Cisco Webex Meetings Desktop Application starting window.


Service manual.


Cisco Webex Meetings Desktop Application

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Schedule Webex Meeting

This is a virtual conference space with its own unique roomand is password protected. The password and meeting room number is embedded in the Join Webex Meeting link in an email invitation. The only time the meeting number and password is needed is if the attendee does not click on the Join Webex Meeting link.

Windows

Under the Schedule Meeting icon in the Outlook Desktop Client, you can select from the drop down and choose Schedule Webex Meeting.

Mac

Under the Cisco Webex icon in the Outlook Desktop Client, you can select from the drop down and choose Schedule Webex Meeting.

Webex Addon For Outlook 2016

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For

Schedule Personal Room Meeting

A personal room is your own virtual conference space and it is always available and you never have to book it. You can also schedule a meeting in the future in your personal room. The advantage of scheduling meetings in your personal room is you never have to leave the room when the next meeting starts in your personal room. However, this means, unless you lock your room, others can come in to an already occurring meeting. Your personal room always has the same nine digit number. To find this number, launch your personal room- Meet Now- and go to Meeting in the menu and choose Information. You can also locate your personal room meeting number from the browser by going to uwmadison.webex.com. Login and then select the tab My Webex(if using classic version). If you do not see My Webex, click on the arrow above your initials or image to display the tab options.

Click on Preferences, My Personal Room, and not the nine digit number after the PR

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Schedule Personal Conference Meeting (Windows only)

A Personal Conference account and numberallows you to quickly start the audio portion of a Webex Personal Conference meeting. If necessary, you and your participants can join the online meeting, which is started along with the audio portion of the meeting:

Plugin
  • Integrated audio and Web meetings.
  • Ad-hoc Personal Conference meetings from any phone.
  • Scheduled Personal Conference meetings.

You can set up to three Personal Conferencing accounts in your preferences.


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Symptoms

In Microsoft Outlook 2016 for Mac, you are repeatedly prompted for authentication while you're connected to your Office 365 account.

Cause

Webex Add In For Outlook 2016

This issue occurs because of the presence of duplicate tokens in the keychain.

Mac

Cisco Webex For Outlook 2016

Resolution

Webex Plugin For Mac Outlook 2016

To resolve this issue in Outlook 2016 for Mac, install the February 2017 Outlook update (version 15.31.0) from the following Office website:

Workaround

To work around this issue, delete any cached passwords for your account, and also delete any modern authentication tokens from the keychain. To do this, follow these steps.

Webex For Mac Outlook 2016

Note

Webex

Schedule Personal Room Meeting

A personal room is your own virtual conference space and it is always available and you never have to book it. You can also schedule a meeting in the future in your personal room. The advantage of scheduling meetings in your personal room is you never have to leave the room when the next meeting starts in your personal room. However, this means, unless you lock your room, others can come in to an already occurring meeting. Your personal room always has the same nine digit number. To find this number, launch your personal room- Meet Now- and go to Meeting in the menu and choose Information. You can also locate your personal room meeting number from the browser by going to uwmadison.webex.com. Login and then select the tab My Webex(if using classic version). If you do not see My Webex, click on the arrow above your initials or image to display the tab options.

Click on Preferences, My Personal Room, and not the nine digit number after the PR

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Schedule Personal Conference Meeting (Windows only)

A Personal Conference account and numberallows you to quickly start the audio portion of a Webex Personal Conference meeting. If necessary, you and your participants can join the online meeting, which is started along with the audio portion of the meeting:

  • Integrated audio and Web meetings.
  • Ad-hoc Personal Conference meetings from any phone.
  • Scheduled Personal Conference meetings.

You can set up to three Personal Conferencing accounts in your preferences.


-->

Symptoms

In Microsoft Outlook 2016 for Mac, you are repeatedly prompted for authentication while you're connected to your Office 365 account.

Cause

Webex Add In For Outlook 2016

This issue occurs because of the presence of duplicate tokens in the keychain.

Cisco Webex For Outlook 2016

Resolution

Webex Plugin For Mac Outlook 2016

To resolve this issue in Outlook 2016 for Mac, install the February 2017 Outlook update (version 15.31.0) from the following Office website:

Workaround

To work around this issue, delete any cached passwords for your account, and also delete any modern authentication tokens from the keychain. To do this, follow these steps.

Note

Webex Plugin Outlook 2016 Windows

These steps affect all Office applications that use modern authentication.

Webex For Mac Outlook 2016 Outlook

  1. Quit Outlook and all other Office applications.

  2. Start Keychain Access by using one of the following methods:

    • Select the Finder application, click Utilities on the Go menu, and then double-click Keychain Access.
    • In Spotlight Search, type Keychain Access, and then double-click Keychain Access in the search results.
  3. In the search field in Keychain Access, enter Exchange.

  4. In the search results, select each item to view the Account that's listed at the top, and then press Delete. Repeat this step to delete all items for your Exchange account.

  5. In the search field, enter adal.

  6. Select all items whose type is MicrosoftOffice15_2_Data:ADAL:, and then press Delete.

  7. In the search field, enter office.

  8. Select the items that are named Microsoft Office Identities Cache 2 and Microsoft Office Identities Settings 2, and then press Delete.

  9. Quit Keychain Access.

    Note

    When you start Outlook, you are prompted to authenticate.





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